Outsource to our Agents in as little as one week without changing your help desk software ⁱ
Faster resolutions + reduced costs = happy customers
We help small and mid-size companies scale and manage digital customer service functions.
We'll lead your customers to happiness
Give customers what they want – quick and easy resolutions to their issues. nice2chat Support helps you provide personalized support when and where they need it, so customers stay happy, and problems turn into profit.
What you get with us
On-demand Superhero Agents
Yes, we call our agents Superheroes because they are always there when you need them the most, and they will always save the day.
We take pride in our proprietary hiring and selection process to help you find helpful, friendly and resolution-oriented customer support agents that take the time to understand your business and your customers.
A true business partner you can trust
Every interaction with a customer is an opportunity to help you grow your business - and when your business grows, so do we!
While other contact centers are focused in filling seats to drive their profits up, we take great pride in being a partner that helps reduce the costs of your operation. We work with you to maximize the functionality of your tools so you can scale with tech first, then with humans.
We'll match your needs
Our unique approach is not only what differentiates us, but also what makes us successful. Need 24/7 coverage? Regular business hours? Have 100's of SKUs? Or a complex service?
We'll help drive down your costs and help increase sales in the process during your peaks and valleys.