Why You Need to Add SMS as a Support Channel to Gorgias
If you're looking for a solution that allows you to use SMS for your customer service channel you should check out the Gorgias platform!
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nice2chat
- Apr 20
- 4 min
How to Write with Empathy: 6 Customer Service Tips
Showing empathy starts with understanding your customer's situation and putting yourself in their shoes. The more you can feel what they...
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nice2chat
- Feb 3
- 3 min
Top 5 Reasons Why Your Ecommerce Business Needs to Offer Customer Service after Closing
As your business grows, it’s important for you to make a list of priorities to help direct the growth of the company. This often leads to...
23 views0 comments
nice2chat
- Sep 29, 2021
- 2 min
Did we really just start a blog about help desks and bad customer service? We sure did!
In our blog we review the best customer service software. We know because we've used them all. We'll also share some really bad experiences.
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