nice2chatApr 204 minHow to Write with Empathy: 6 Customer Service TipsShowing empathy starts with understanding your customer's situation and putting yourself in their shoes. The more you can feel what they...
nice2chatFeb 43 minTop 5 Reasons Why Your Ecommerce Business Needs to Offer Customer Service after ClosingAs your business grows, it’s important for you to make a list of priorities to help direct the growth of the company. This often leads to...
nice2chatSep 29, 20212 minDid we really just start a blog about help desks and bad customer service? We sure did!In our blog we review the best customer service software. We know because we've used them all. We'll also share some really bad experiences.