Turn your customer
support into profit.
Our team of experts are here to help! We specialize in tailoring our affordable and user-friendly solutions to meet the unique needs of your business, helping you to provide exceptional customer experiences and achieve success across all areas. We can help you take full advantage of Freshworks' powerful functionalities today!
All our plans include
Our agents connect with your customers through all available channels: chat, email, phone, Whatsapp and social media.
We are experts in Gorgias so our agents are trained in everything from macros to automations before answering their first message on your behalf.
We monitor and calibrate with our team daily to ensure that all customer interactions meet and exceed your standards and match your brand voice.
Your dedicated account manager works closely with you to ensure that your operation runs efficiently and productively from day one
Upfront Pricing, Just Like Us
Let's talk about pricing.
We are transparent, and our instant estimates will get your project started as soon as possible!
Nights and Weekends
If you already have an in-house operation during the day but want to expand your coverage, our shared agents can help you realize that goal at an attainable rate.
Schedule: 5 pm to 9 pm PST, Monday to Friday, and 9 am to 5 pm PST, Saturdays and Sundays.
Connect with your customers in a smarter way
Our service agents are skilled and trained to use Freshworks, so you can rest assured that your customers will get the best quality customer service
Highly personalized support
Engage customers with real-time updates
Turn engagement into a potential revenue
Automate agent workflows
Respond to messages within seconds, not days.
With nice2chat 👍
Very responsive to messages
100% response rate, 5-min response time
Without nice2chat 👎
Typically replies within a day