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Maximize Freshworks 
with nice2chat agents

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We are



Turn your customer
support into profit.

Our team of experts are here to help! We specialize in tailoring our affordable and user-friendly solutions to meet the unique needs of your business, helping you to provide exceptional customer experiences and achieve success across all areas.  We can help you take full advantage of Freshworks' powerful functionalities today!

Turn your customer service into profit center

All our plans include


Our agents connect with your customers through all available channels: chat, email, phone, Whatsapp and social media.


We are experts in Gorgias so our agents are trained in everything from macros to automations before answering their first message on your behalf. 

QUality Assurance

We monitor and calibrate with our team daily to ensure that all customer interactions meet and exceed your standards  and match your brand voice.


Your dedicated  account manager works closely with you to ensure that your operation runs efficiently and productively from day one

Upfront Pricing, Just Like Us

Let's talk about pricing.
We are transparent, and our instant estimates will get your project started as soon as possible!

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Shared Agents
Business Hours


A month

Our shared agents specialize in startup operations with low interaction volume, so they may handle 2 to 3 companies at a time, while still being able to provide awesome response rates.

  • Schedule: 8 am to 5 pm PST, Monday to Friday.

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Dedicated Agents
Business Hours


A month

Ready to take that next step forward and have an exclusive agent for your business?

  • You decide what hours they should cover, from 6 am to 8 pm PST.

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Shared Agents
Nights and Weekends


A month

If you already have an in-house operation during the day but want to expand your coverage, our shared agents can help you realize that goal at an attainable rate.

  • Schedule: 5 pm to 9 pm PST, Monday to Friday, and 9 am to 5 pm PST, Saturdays and Sundays.

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Dedicated Agents
Nights and Weekends


A month

Want to expand your coverage with an agent that works just for you? We can help you set that up at a very low cost in this pre-planned model

  • 5 pm to 9 pm PST, Monday to Friday, and 9 am to 5 pm PST, Saturdays and Sundays.


Connect with your customers in a smarter way

Our service agents are skilled and trained to use Freshworks, so you can rest assured that your customers will get the best quality customer service


  • Highly personalized support

  • Engage customers with real-time updates


  • Multi-channel ticketing

  • Turn engagement into a potential revenue


  • Automate agent workflows

  • Work smarter

  • Boost productivity

Respond to messages within seconds, not days.

With nice2chat 👍


Very responsive to messages
100% response rate, 5-min response time

Without nice2chat 👎

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Typically replies within a day
Message Now

We're more than a service, we're true partners

What sets us apart is not just what we offer, but also how much care and attention goes into our partnership. We will grow with you, making sure that both parties involved feel like they've found true partners in one another!

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