Maximize Gorgias with our Customer Service Agents
Shared agent coverage from $500 / mo.

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For Shopify, Magento, and BigCommerce Stores

As a Gorgias Premier Partner, our Customer Service Agents know the ins and outs of Gorgias including macros, rules, updating orders, and responding quickly to your most common issues like “where’s my order?”; plus our flexible pricing with shared agents is perfect for any-sized business. Let us put our +25 years of experience to service your customers and we'll get started in as little as 7 days.

We'll get started in just one week!

LET's Chat

So we can understand your business better and answer all your questions.

Train US

In our implementation session, we'll document the details of your store.

Sync UP

Instantly connect to Shopify in under a minute to have customer and order history at our agents’ fingertips.

Let's GO

We begin replying to your customers and helping you improve sales.

Exclusive Pricing for Gorgias Users

Pay per conversation with a very low monthly minimum (just like Gorgias) when you outsource your customer service to nice2chat. Includes 8am-5pm PT Mon-Fri coverage through shared Agents.

Basic

$500

USD / monthly

150 conversations included

$3 for additional conversations

Standard

$750

USD / monthly

300 conversations included

$2 for additional conversations

Pro

$1,000

USD / monthly

500 conversations included

$1.50 for additional conversations

Estimate your monthly conversations by dividing your visitors by 8% (this is the expected contact rate for Shopify stores). So if you have 1,000 monthly visitors, expect 125 conversations.

What's included?
 

100% response rates

8-5 PM PT Mon-Fri coverage through shared Agents

Agent Management and Training

Extended hours

Weekend coverage

Social Media, Live Chat & Email.

Our helpful and detailed-oriented service agents are skilled and trained to use Gorgias to answer the most common questions from your customers including:
 

PRESALE

  • Upsell

  • Product descriptions

  • Return policy

  • Shipping options

ORDERS

  • Order status

  • Order confirmations

  • Product

  • recommendations

POSTSALE

  • Cross-sell

  • Cancellations

  • Partial refunds

Faster resolutions for your customers

With nice2chat 👍

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Very responsive to messages
100% response rate, 5-min response time

Without nice2chat 👎

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Typically replies within a few hours
Message Now

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Founder’s Note

Throughout the years of working with multiple CRMs,

we came across this wonderful and easy-to-use tool called Gorgias. A fantastic multi-channel tool that works seamlessly with some of the industry-leading eCommerce systems, such as Shopify, Magento, and BigCommerce. Because of this, we started a relationship with the company that has grown to the point where now we're proud to call ourselves a Gorgias Premier Partner.

This has been a game changer for us, allowing nice2chat to spawn incredibly friendly pricing models for users of this platform. This partnership has allowed us to know Gorgias at a profound level, giving us the confidence to call ourselves experts of the system and allowing nice2chat to help your company maximize its use as part of our plans at no extra charge,

in such subjects as:

  • Automation

  • Rules and Macros

  • Integrations

  • Use of all channels in the platform

If you happen to be using Gorgias or if you are pondering what CRM to use for your company, we'd love to show you how we can help.

- Gaudy Sanchez 

nice2chat founder