For Shopify, Magento, and BigCommerce Stores
As a Gorgias Premier Partner, our Customer Service Agents know the ins and outs of Gorgias including macros, rules, updating orders, and responding quickly to your most common issues like “where’s my order?”; plus our flexible pricing with shared agents is perfect for any-sized business. Let us put our +25 years of experience to service your customers and we'll get started in as little as 7 days.
We'll get started in just one week!
So we can understand your business better and answer all your questions.
In our implementation session, we'll document the details of your store.
Instantly connect to Shopify in under a minute to have customer and order history at our agents’ fingertips.
We begin replying to your customers and helping you improve sales.
Exclusive Pricing for Gorgias Users
Pay per conversation with a very low monthly minimum (just like Gorgias) when you outsource your customer service to nice2chat. Includes 8am-5pm PT Mon-Fri coverage through shared Agents.
Estimate your monthly conversations by dividing your visitors by 8% (this is the expected contact rate for Shopify stores). So if you have 1,000 monthly visitors, expect 125 conversations.
100% response rates
8-5 PM PT Mon-Fri coverage through shared Agents
Agent Management and Training
Social Media, Live Chat & Email.
Our helpful and detailed-oriented service agents are skilled and trained to use Gorgias to answer the most common questions from your customers including:
Throughout the years of working with multiple CRMs,
we came across this wonderful and easy-to-use tool called Gorgias. A fantastic multi-channel tool that works seamlessly with some of the industry-leading eCommerce systems, such as Shopify, Magento, and BigCommerce. Because of this, we started a relationship with the company that has grown to the point where now we're proud to call ourselves a Gorgias Premier Partner.
This has been a game changer for us, allowing nice2chat to spawn incredibly friendly pricing models for users of this platform. This partnership has allowed us to know Gorgias at a profound level, giving us the confidence to call ourselves experts of the system and allowing nice2chat to help your company maximize its use as part of our plans at no extra charge,
in such subjects as:
Rules and Macros
Use of all channels in the platform
If you happen to be using Gorgias or if you are pondering what CRM to use for your company, we'd love to show you how we can help.