Chat. Email. Social Media. SMS
We hire and train (with your help) helpful and detailed-oriented service agents to best match your business and your customers; and on top of this we include the software licenses and messaging costs that allows us to reply to your customers on live chat, email, social media and sms.
Which business are you today?
Drop everything and reply
Reply when the day allows
Unanswered messages = lost sales
Struggling to keep up with messages from your customers is a good problem to have until it isn’t and at the end of the day a late reply could mean a lost sale.
With your help, we’ll train our experienced agents using a Human Cloud customer service model to have one of our (human) heroe agents ready to answer anything on Live chat, email, social media, text. We’ll also set up a bot for your customers' most common questions and to allow for coverage after hours.
What's included?
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9-5 PM coverage on weekdays with 5-10 min response time
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100% response rate
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Infrastructure, Software, and Payroll costs.
Optional Ad-ons
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“Nights and weekends” coverage for $250 / month
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“Marketing messages and campaigns” for $500 / month
Get started in less than two weeks:
Train US
As if we're your employees. We'll document everything.
Sync UP
Sync your store to our software so we can see things like order status.
Let's GO
We begin replying to your customers and help you improve sales.