Social Media, Live Chat & Email.
Our helpful and detailed-oriented service agents are skilled and trained to answer the most common questions from your customers including:
We'll clean up your inbox ...and your chat box.
Our plans are designed to work and grow with your Shopify store. Our simple no-surprise pricing is perfect for any-sized business and takes all incoming messages off of your plate.
We recommend estimating your monthly conversations by dividing your monthly visitors by 8% (this is the expected contact rate for Shopify stores). So if you have 1,000 visitors, expect 125 conversations
Agent Management, Payroll and Training
Quality Assurance and Reporting
9-5 PM CST weekday coverage
5-10 min response time
100% response rate
Best-in-class software license
Unanswered messages = lost sales
Struggling to keep up with messages from your customers is a good problem to have until it isn’t and at the end of the day a late reply could mean a lost sale.
With our Human Cloud customer service model, our (human) heroe agents will be ready to answer all messages on your behalf on Social Media, Live chat and Email.
We'll get started in just one week!
In our implementation session, we'll document the details of your store.
Instantly connect to Shopify in under a minute to have customer and order history at our agents’ fingertips.
We begin replying to your customers and help you improve sales.