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Unanswered messages =
lost sales
Struggling to keep up with messages from your customers is a good problem to have until it isn’t and at the end of the day a late reply could mean a lost sale.
With our Human Cloud customer service model, our (human) hero agents will be ready to answer all messages on your behalf on Social Media, Live chat and Email.
We'll get started in just one week!
LET's Chat
So we can understand your business better and answer all your questions.
Train US
In our implementation session, we'll document the details of your store.
Sync UP
Instantly connect to Shopify in under a minute to have customer and order history at our agents’ fingertips.
Let's GO
We begin replying to your customers and helping you improve sales.
We'll clean up your inbox ...and your chat box.
Upfront Pricing, Just Like Us
We are transparent about our pricing, and we offer instant estimates, so you can get your project started as soon as possible.
Shared Agents
Nights and Weekends
$1,250
USD / monthly
If you already have an in-house operation during the day but want to expand your coverage, our shared agents can help you realize that goal at an attainable rate.
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Schedule: 5 pm to 9 pm PST, Monday to Friday, and 9 am to 5 pm PST, Saturdays and Sundays.
Social Media, Live Chat & Email.
Our helpful and detailed-oriented service agents are skilled and trained to answer the most common questions from your customers including:
PRESALE
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Upsell
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Product descriptions
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Return policy
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Shipping options
ORDERS
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Order status
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Order confirmations
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Product
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recommendations
POSTSALE
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Cross-sell
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Cancellations
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Partial refunds
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