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Customer support agents for your Shopify store.
starting at $350 / mo.

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Unanswered messages = lost sales

Struggling to keep up with messages from your customers is a good problem to have until it isn’t and at the end of the day a late reply could mean a lost sale.

With our Human Cloud customer service model, our (human) hero agents will be ready to answer all messages on your behalf on Social Media, Live chat and Email. 

We'll clean up your inbox ...and your chat box.

Flexible Pricing Plans

Our simple no-surprise pricing is perfect for any-sized business and takes all incoming messages off of your plate. They are designed to work and growh with your Shopify store. 

Per Conversation

Available only for stores using Gorgias as a help desk. 

Monthly minimum:

$350

Per Hour

80 monthly  hours included

$10 for additional hours

Monthly minimum:

$800

Per Agent

Dedicated superhero Agent

40-hour coverage per week

Monthly per agent or less:

$1,450

Not sure which pricing model is right for your online store? Never fear! We'll help you find the plan that best fits your needs.

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What's included?
  • Agent Management and Training

  • Quality Assurance and Reporting

  • 100% response rate 

 

Also available:

  • Extended hours

  • Weekends

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Social Media, Live Chat & Email.

Our helpful and detailed-oriented service agents are skilled and trained to answer the most common questions from your customers including:
 

PRESALE

  • Upsell

  • Product descriptions

  • Return policy

  • Shipping options

ORDERS

  • Order status

  • Order confirmations

  • Product recommendations

POSTSALE

  • Cross-sell

  • Cancellations

  • Partial refunds

Faster resolutions for your customers

With nice2chat

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Without nice2chat

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We'll get started in just one week!

LET's Chat

So we can understand your business better and answer all your questions.

Train US

In our implementation session, we'll document the details of your store.

Sync UP

Instantly connect to Shopify in under a minute to have customer and order history at our agents’ fingertips.

Let's GO

We begin replying to your customers and help you improve sales.