World-class, affordable customer support for your World-class Startup.
Startups with a limited budget can still provide world-class support to their customers with us.
We can set up your customer service operation in as little as 7 days, and offer consultation on customer experience models, tool recommendations, training development, and standard operating procedures.
So you can be sure that your customers are getting the best possible experience.
Flexibility for Growth
When you’re Starting
Start with one agent or more, there are no agent minimums. Shared or Dedicated Agents are available to match your budget and coverage needs.
When you’re Booming
We have the capacity and infrastructure to add hundreds of team members to work for you.
Upfront Pricing, Just Like Us
We are transparent about our pricing, and we offer instant estimates, so you can get your project started as soon as possible.
Our shared agents specialize in startup operations with low interaction volume, so they may handle 2 to 3 companies at a time, while still being able to provide awesome response rates.
Schedule: 8 am to 5 pm PST, Monday to Friday.
Ready to take that next step forward and have an exclusive agent for your business?
48 weekly hours with 1 rest day.
You decide what hours they should cover, from 6 am to 8 pm PST.
Nights and Weekends
If you already have an in-house operation during the day but want to expand your coverage, our shared agents can help you realize that goal at an attainable rate.
Schedule: 5 pm to 9 pm PST, Monday to Friday, and 9 am to 5 pm PST, Saturdays and Sundays.
Nights and Weekends
Want to expand your coverage with an agent that works just for you? We can help you set that up at a very low cost in this pre-planned model
5 pm to 9 pm PST, Monday to Friday, and 9 am to 5 pm PST, Saturdays and Sundays.
We work with companies across all industries in order to provide an outsourced solution that will streamline your processes while increasing productivity as well
Back office help
We take care of all the little details that can often be overlooked, and free up your valuable time to focus on more important things.
We help you keep your online presence clean and polished. We know that managing social media can be a full-time job, and we're here to help lighten the load. With our team of experienced moderators, we'll help you take control of your online reputation and make sure that your content is always on point.
Documentation and Training
We know that everyone is different, and that's why we offer a range of training options to fit your unique needs. Whether you need help developing your CX strategy or want to learn how to create Standard Operating Procedures, we can help!
If you're like most startups, you're always looking for ways to improve your customer service. Our feedback loop enables you to get real-time feedback from your customers, so you can make changes quickly and effectively.
After years of providing our services to startups, we came to understand their growing pains and came up with unique solutions to make those as painless as possible.
Customer service is a crucial differentiator in almost every industry, which requires a careful handcrafting of policies and procedures that can many times make or break the market’s acceptance.
We offer a true partnership that will help you scale this side of your company at a quicker pace. Our startup department can guide you every step of the way to form a customer experience that will faithfully represent your business’ mantra and keep your customers coming back for more.