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Get more out of Zendesk with nice2chat Agents

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We are

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Get ready to transform your customer support

Our Zendesk experts are here to help your company take full advantage of its functionalities and make customers' experiences with you stand out. Our Affordable and easy-to-use solutions can be customized for any business need, ensuring success in all areas!

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We'll get started in just one week!

LET's Chat

So we can learn about your business and answer your questions.

Train US

In our implementation session, we'll document the details of your store to improve your customer satisfaction.

Let's GO

Let our team take care of all your customer service needs so you can focus on improving your business

Upfront Pricing, Just Like Us

Let's talk about pricing.
We are transparent, and our instant estimates will get your project started as soon as possible!

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Shared Agents
Business Hours


A month

Our shared agents specialize in startup operations with low interaction volume, so they may handle 2 to 3 companies at a time, while still being able to provide awesome response rates.

  • Schedule: 8 am to 5 pm PST, Monday to Friday.

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Dedicated Agents
Business Hours


A month

Ready to take that next step forward and have an exclusive agent for your business?

  • You decide what hours they should cover, from 6 am to 8 pm PST.

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Shared Agents
Nights and Weekends


A month

If you already have an in-house operation during the day but want to expand your coverage, our shared agents can help you realize that goal at an attainable rate.

  • Schedule: 5 pm to 9 pm PST, Monday to Friday, and 9 am to 5 pm PST, Saturdays and Sundays.

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Dedicated Agents
Nights and Weekends


A month

Want to expand your coverage with an agent that works just for you? We can help you set that up at a very low cost in this pre-planned model

  • 5 pm to 9 pm PST, Monday to Friday, and 9 am to 5 pm PST, Saturdays and Sundays.

What's included?

100% response rates

You won't have to worry about customers slipping through the cracks

8-5 PM PT Mon-Fri coverage through shared Agents

 Our team will always be there when you need them

Agent Management and Training

We'll ensure your Agents are prepared to handle any situation

Extended hours

Whether you need us on the weekends or late at night, we're here for you

Social Media, Live Chat & Email.

Our service agents are skilled and trained to use Zendesk, so you can rest assured that your customers will get answers to their most common questions, Including;


  • Upsell

  • Product descriptions

  • Return policy

  • Shipping options


  • Order status

  • Order confirmations

  • Product

  • recommendations


  • Cross-sell

  • Cancellations

  • Partial refunds

Respond to messages within seconds, not days.

With nice2chat 👍


Very responsive to messages
100% response rate, 5-min response time

Without nice2chat 👎

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Typically replies within a day
Message Now

We're more than a service, we're true partners

What sets us apart is not just what we offer, but also how much care and attention goes into our partnership. We will grow with you, making sure that both parties involved feel like they've found true partners in one another!

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