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Get the most out of Intercom with nice2chat
As experts in Intercom, we have the knowledge and experience to help you take advantage of every Intercom’s features.
Our team stays up-to-date on all the latest functions of this fantastic CRM, ensuring that our clients are always equipped with the best solutions. In addition, we offer exceptional customer service for business providing personalized support and assistance every step of the way.
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We'll get started in just one week!
LET's Chat
So we can learn about your business and answer your questions.
Train US
In our implementation session, we'll document the details of your store to improve your customer satisfaction.
Let's GO
Let our team take care of all your customer service needs so you can focus on improving your business
Upfront Pricing, Just Like Us
We are transparent about our pricing, and we offer instant estimates, so you can get your project started as soon as possible.
Shared Agents
Nights and Weekends
$1,250
USD / monthly
If you already have an in-house operation during the day but want to expand your coverage, our shared agents can help you realize that goal at an attainable rate.
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Schedule: 5 pm to 9 pm PST, Monday to Friday, and 9 am to 5 pm PST, Saturdays and Sundays.
Estimate your monthly conversations by dividing your visitors by 8% (this is the expected contact rate for Shopify stores). So if you have 1,000 monthly visitors, expect 125 conversations.
What's included?
100% response rates
8-5 PM PT Mon-Fri coverage through shared Agents
Agent Management and Training
Extended hours
Weekend coverage
Social Media, Live Chat & Email.
Our helpful and detailed-oriented service agents are skilled and trained to use Gorgias to answer the most common questions from your customers including:
PRESALE
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Upsell
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Product descriptions
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Return policy
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Shipping options
ORDERS
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Order status
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Order confirmations
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Product
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recommendations
POSTSALE
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Cross-sell
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Cancellations
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Partial refunds
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