For Shopify, Magento, and BigCommerce Stores
As a Premier Partner, our Customer Service Agents know the ins and outs of Gorgias including macros, rules, updating orders and responding quickly to your most common issues like “where’s my order?”; plus our flexible pricing is perfect for any-sized business. Let us put our +25 years of experience to service your customers and we'll get started in as little as 7 days.
We'll clean up your inbox ...and your chat box.
Pricing for Gorgias Users
Outsource your customer service to nice2chat and pay us per conversation with a very low monthly minimum (just like you pay Gorgias).
Estimate your monthly conversations by dividing your visitors by 8% (this is the expected contact rate for Shopify stores). So if you have 1,000 monthly visitors, expect 125 conversations.
What's included?
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Agent Management and Training
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Quality Assurance and Reporting
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9-5 PM CST weekday coverage
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100% response rate
Ask us about:
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Extended hours
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Weekend coverage
Social Media, Live Chat & Email.
Our helpful and detailed-oriented service agents are skilled and trained to use Gorgias to answer the most common questions from your customers including:
PRESALE
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Upsell
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Product descriptions
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Return policy
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Shipping options
ORDERS
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Order status
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Order confirmations
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Product recommendations
POSTSALE
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Cross-sell
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Cancellations
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Partial refunds
We'll get started in just one week!
Train US
In our implementation session, we'll document the details of your store.
Sync UP
Instantly connect to Shopify in under a minute to have customer and order history at our agents’ fingertips.
Let's GO
We begin replying to your customers and help you improve sales.