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Maximize Gorgias with our Customer Service Agents
starting at $350 / mo.

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For Shopify, Magento, and BigCommerce Stores

As a Premier Partner, our Customer Service Agents know the ins and outs of Gorgias including macros, rules, updating orders and responding quickly to your most common issues like “where’s my order?”; plus our flexible pricing is perfect for any-sized business. Let us put our +25 years of experience to service your customers and we'll get started in as little as 7 days.

We'll clean up your inbox ...and your chat box.

Pricing for Gorgias Users

Outsource your customer service to nice2chat and pay us per conversation with a very low monthly minimum (just like you pay Gorgias).

Basic

150 conversations included

$2 for additional conversations

Monthly:

$350

Standard

300 conversations included

$1.50 for additional conversations

Monthly:

$500

Pro

750 conversations included

$1 for additional conversations

Monthly:

$1,000

Estimate your monthly conversations by dividing your visitors by 8% (this is the expected contact rate for Shopify stores). So if you have 1,000 monthly visitors, expect 125 conversations.

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What's included?
  • Agent Management and Training

  • Quality Assurance and Reporting

  • 9-5 PM CST weekday coverage

  • 100% response rate

 

Ask us about:

  • Extended hours

  • Weekend coverage

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Social Media, Live Chat & Email.

Our helpful and detailed-oriented service agents are skilled and trained to use Gorgias to answer the most common questions from your customers including:
 

PRESALE

  • Upsell

  • Product descriptions

  • Return policy

  • Shipping options

ORDERS

  • Order status

  • Order confirmations

  • Product recommendations

POSTSALE

  • Cross-sell

  • Cancellations

  • Partial refunds

Faster resolutions for your customers

With nice2chat

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Without nice2chat

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We'll get started in just one week!

LET's Chat

So we can understand your business better and answer all your questions.

Train US

In our implementation session, we'll document the details of your store.

Sync UP

Instantly connect to Shopify in under a minute to have customer and order history at our agents’ fingertips.

Let's GO

We begin replying to your customers and help you improve sales.