Resolution-focused Customer Service

Outsource to us and we'll manage your digital service channels for you to increase sales and reduce customer service costs.

Workspace

Outsource to our Agents in one week and without changing your help desk software ⁱ

To play, press and hold the enter key. To stop, release the enter key.

Over 5 million issues solved

Faster resolutions + reduced costs = happy customers

We exist to help small and mid-size companies solve scaling and managing digital customer service functions.

On your own, it will be hard and expensive. Let us put our 25+ years of experience to work for you - without losing control. ​

Workspace

Lead customers to happiness

 

Give customers what they want – quick and easy resolutions to their issues. nice2chat Support helps you provide personalized support when and where they need it, so customers stay happy, and problems turn into profit.

What you get with us

On-demand Superhero Agents

Yes, we call our agents Superheroes because they are always there when you need them the most, and they will always save the day.

 

We take pride in our selection process to help you find helpful, friendly and resolution-oriented customer support agents that take the time to understand your business and your customers. 

A true business partner

Because for us, every interaction with a customer is an opportunity to help you grow your business - and when your business grows, so do we!

It all starts with a conversation to learn about your challenges and goals to learn if we are the right service for you. Let's chat.

We'll match your needs

Our unique approach is not only what differentiates us, but also what makes us successful. Need 24/7 coverage? Regular business hours? Have 100's of SKUs? Or a complex service? Have peaks and valleys?

 

We'll help drive down your costs and help increase sales in the process.

Workspace