Customer Service for the digital era.

We manage your digital channels (chat, email, social and text) and in the process, help you improve response times, resolution times and costs by using technology, process improvements and humans. 

Workspace

Faster resolutions + reduced costs = happy customers

We exist to help small and mid-size companies solve scaling and managing digital customer service functions.

On your own, it will be hard and expensive. Let us put our 25+ years of experience to work for you - without losing control. ​

Workspace

Lead customers to happiness

 

Give customers what they want – quick and easy resolutions to their issues. nice2chat Support helps you provide personalized support when and where they need it, so customers stay happy, and problems turn into profit.

What you get with us

On-demand Superhero Agents

Our unique approach is not only what differentiates us, but also what makes us successful. Need 24/7 coverage? Regular business hours? Have 100's of SKUs? Or a complex service? Have peaks and valleys? We'll help drive down your costs and help increase sales in the process.

A true business partner

Because for us, every interaction with a customer is an opportunity to help you grow your business - and when your business grows, so do we!

©2020 by nice2chat.com