Resolution-focused Customer Service
Outsource to us and we'll manage your digital service channels for you to increase sales and reduce customer service costs.
Outsource to our Agents in one week and without changing your help desk software ⁱ
Over 5 million issues solved
Faster resolutions + reduced costs = happy customers
We exist to help small and mid-size companies solve scaling and managing digital customer service functions.
On your own, it will be hard and expensive. Let us put our 25+ years of experience to work for you - without losing control.
Lead customers to happiness
Give customers what they want – quick and easy resolutions to their issues. nice2chat Support helps you provide personalized support when and where they need it, so customers stay happy, and problems turn into profit.
What you get with us
On-demand Superhero Agents
Yes, we call our agents Superheroes because they are always there when you need them the most, and they will always save the day.
We take pride in our selection process to help you find helpful, friendly and resolution-oriented customer support agents that take the time to understand your business and your customers.
A true business partner
Because for us, every interaction with a customer is an opportunity to help you grow your business - and when your business grows, so do we!
It all starts with a conversation to learn about your challenges and goals to learn if we are the right service for you. Let's chat.
We'll match your needs
Our unique approach is not only what differentiates us, but also what makes us successful. Need 24/7 coverage? Regular business hours? Have 100's of SKUs? Or a complex service? Have peaks and valleys?
We'll help drive down your costs and help increase sales in the process.
