Healthcare
Nearshore teams for healthcare clinics
Outsource your front-desk and back-office operations to our HIPAA-certified team to fill up your appointment book.
We source skilled medical professionals who bring valuable industry expertise to adeptly manage patient interactions. Ensuring smooth appointment scheduling and effective patient communication.
Intentional sourcing
We strictly adhere to HIPAA regulations, ensuring that your clinic’s data is handled with the utmost expertise, confidentiality, and compliance.
HIPAA certified agents
Located in Tijuana, Mexico all of our agents are fluent in both English and Spanish, ensuring smooth communication with patients from diverse backgrounds. Effectively bridge cultural gaps, providing a more comfortable experience for patients.
Bilingual Agents
Our Approach
Our dedicated virtual receptionists specialize in tasks to fill up your appointment book, including:
What can we do?
Appointment scheduling
Inbound and outbound scheduling & rescheduling
Patient follow-ups
Confirming appointments
Build automation workflows
Filling up
open spots
When a patient cancels or reschedules to help achieve max occupancy for the clinic
Insurance Verification
Keep your bills paid
We’re experts in your systems
We are transparent about our pricing, and we offer instant estimates, so you can get your project started as soon as possible.