top of page
Background _ nice2chat (1)_edited.png


Nearshore teams for healthcare clinics

Outsource your front-desk and back-office operations to our HIPAA-certified team to fill up your appointment book.

We source skilled medical professionals who bring valuable industry expertise to adeptly manage patient interactions. Ensuring smooth appointment scheduling and effective patient communication.

Intentional sourcing

We strictly adhere to HIPAA regulations, ensuring that your clinic’s data is handled with the utmost expertise, confidentiality, and compliance.

HIPAA certified agents

Located in Tijuana, Mexico all of our agents are fluent in both English and Spanish, ensuring smooth communication with patients from diverse backgrounds. Effectively bridge cultural gaps, providing a more comfortable experience for patients.

Bilingual Agents

Our Approach

Our dedicated virtual receptionists specialize in tasks to fill up your appointment book, including:

What can we do?

Appointment scheduling
Inbound and outbound scheduling & rescheduling
Patient follow-ups

Confirming appointments

Build automation workflows

Filling up
open spots
When a patient cancels or reschedules to help achieve max occupancy for the clinic
Insurance Verification
Keep your bills paid

We’re experts in your systems

We are transparent about our pricing, and we offer instant estimates, so you can get your project started as soon as possible.

Upfront Pricing, Just Like Us

Shared Agents
Business Hours | Our shared agents handle 2 campaigns at a time, at most.
Starting at
$8 / hr
Shared Agents
Nights and Weekends | Expand your coverage
at $10 / hr
Dedicated Agents
Business Hours | You decide what hours they should cover, from 6 am to 8 pm PST.
Starting at
$13 / hr
Dedicated Agents
Nights and Weekends | Expand your coverage as your volume increases
Starting at
$15 / hr
bottom of page