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Experience our flexible and scalable support backed by a team intentionally sourced for you.

Documentation and Training

We know that everyone is different, and that's why we offer a range of training options to fit your unique needs. Whether you need help developing your CX strategy or want to learn how to create Standard Operating Procedures, we can help!

From customized training programs to document management systems, quality assurance, and continuous improvement initiatives, we empower your team for success. And don’t worry, any material created by us for your campaign is yours!.

Feedback Loops

If you're like most startups, you're always looking for ways to improve your customer service. Our feedback loop enables you to get real-time feedback from your customers, so you can make changes quickly and effectively. 

Customer Service

Customer Service means more than just being available, it's about understanding your clients' needs and preferences. Whether it's through tailored communication channels, customized solutions, or proactive problem-solving, we ensure that every interaction elevates your brand.

Virtual Receptionist

Our team of HIPAA-certified experts understands the importance of empathetic patient interactions. You can trust us to keep your appointment book full, your bills paid, and your practice running smoothly.

Tech Support

Outsourcing your technical support needs can be a strategic advantage, allowing you to access intentionally sourced IT experts without the overhead costs. 

Back Office

Our approach to back-office support is more than just delegation; it's about optimizing workflows and enhancing efficiency. From meticulous data entry to streamlined document management, nice2chat ensures that every task is executed with the in-house feel and the outsourcing benefits.

Learn more about the industries we serve



Providing scalable solutions tailored to the unique needs of growing businesses.
Health care

Handling patient interactions with care and empathy, ensuring compassionate support.

Building customer trust and reliability in your operations.

Turning customer inquiries into sales, making your CS team into a profit center.

We are transparent about our pricing, and we offer instant estimates, so you can get your project started as soon as possible.

Upfront Pricing, Just Like Us

Shared Agents
Business Hours | Our shared agents handle 2 campaigns at a time, at most.
Starting at
$8 / hr
Shared Agents
Nights and Weekends | Expand your coverage
Starting at
$10 / hr
Dedicated Agents
Business Hours | You decide what hours they should cover, from 6 am to 8 pm PST.
Starting at
$13 / hr
Dedicated Agents
Nights and Weekends | Expand your coverage as your volume increases
Starting at
$15 / hr

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