Showing empathy starts with understanding your customer's situation and putting yourself in their shoes. The more you can feel what they...

As your business grows, it’s important for you to make a list of priorities to help direct the growth of the company. This often leads to...

Real case scenario that exemplifies why you need a budget to solve customer problems

Gorgias help desk review: 3 reasons why you should get Gorgias if you own a Shopify Store.

In our blog we review the best customer service software. We know because we've used them all. We'll also share some really bad experiences.